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A POS system is the central engine of a retailer’s business. Yet too often, instead of powering a winning customer experience, POS platforms create challenges rather than solving problems. Apps run slowly, creating delays for employees and a high-friction customer experience. Rigid hardware is difficult to update and makes it hard to roll out new features with ease. Security risks lead to ongoing compliance headaches, including meeting the latest PCI DSS guidelines and other regulatory requirements.

However, with the right payment infrastructure, it’s possible for merchants and their technical partners to overcome challenges like slow apps, rigid hardware, and compliance concerns. Increasingly, merchants are investing in payment solutions such as Verifone’s Qualcomm Dragonwing-powered POS solutions for high-performance now and a future-proof design that grows with changing retail business needs. 

Run any app you need without compromising compliance

From payment processing to customer experience-enhancing apps like loyalty points, modern retailers need software and hardware that can do more than just payment processing. Instead, today’s POS systems need to be equipped to run and integrate in real-time with a variety of advanced applications. POS systems can dynamically update a variety of applications including inventory management, loyalty programs, AI-driven analytics, and payments processing at the same time, without sacrificing security. Integrated communications between these systems saves critical operational time, while allowing retailers to power their customer experience with up-to-the-minute insights.

Verifone’s Qualcomm Dragonwing-powered architecture supports this through its two-brain design. A clear separation of data and application layers — each powered by dedicated CPU cores — secures customer information and powers applications. One core functions as a secure processing unit (SPU) within a hardware-enforced environment that manages all sensitive data, including PINs, card numbers, and encryption keys stored in a security vault. This information is completely isolated from the application layer at all times, reducing the risk of breaches or accidental exposure of personal information.

At the same time, the “second brain” is a powerful processor that acts as an application engine that’s solely focused on running business apps and acting as a trusted execution environment (TEE). Because security is built in at the chip layer, applications can run at peak performance without compromising security, as protections are embedded in the infrastructure design.

This separation allows merchants and ISVs to innovate confidently, knowing that no matter how complex or demanding their apps become, payment security remains uncompromised. Secure, fast architecture delivers more reliable performance and a superior customer experience. 

Investment protection: The smartest upgrade path

Retail technologies are evolving quickly. For merchants, it’s a constant balancing act of ensuring that systems perform and can offer the latest features without requiring a full hardware refresh. These can be expensive, disruptive, and require training your team on a whole new platform. Verifone’s Qualcomm Dragonwing-powered POS solutions are designed with investment protection in mind. The solutions that effectively power sophisticated apps today are ready to support the next customer experience or payment feature you adopt. Verifone solves for the challenges of hardware obsolescence with a future-proof design that allows key pieces to change as needed.

Think of these solutions as having a modular design. The secure payment foundation remains consistent and certified. At the same time, it’s possible to upgrade the application engine to support new operating systems, richer graphics, or next-gen features. A modular approach eliminates the need for full terminal replacement or expensive re-certification every time you want to improve or expand your POS capabilities. Yet it also allows retailers to grow without being stuck due to their choice of payment infrastructure partners.

For merchants and ISO partners, this means lower total cost of ownership, reduced operational risk, and a POS platform that grows with your business not against it. 

Security built-in, not bolted-on

Payments processing and every aspect of the customer experience relies on effective compliance and trust. As a result, security must be built-in, not bolted-on so that it delivers transparent and secure payments each and every time. Verifone embeds security at the chip level in their Qualcomm Dragonwing-powered POS solutions.

The systems are designed so that every transaction flows through a standardized, hardware-validated pipeline. Consistent protection and validation at the hardware level drastically reduces vulnerabilities when compared to software-only solutions. PCI compliance and other regulatory concerns are simpler and more reliable because the secure environment is physically isolated and rigorously tested.

Retailers can operate their payment solutions with greater peace of mind. With fewer compliance headaches, lower breach risk, and the confidence to focus on delivering exceptional customer experiences instead of worrying about data security, retailers use their payment infrastructure as the base layer of their innovation and growth.

Verifone: A leader in secure payment innovation

As a leader in payment processing from end-to-end, Verifone is an industry leader in secure payment architecture and innovation. Qualcomm Dragonwing-powered POS solutions use advanced two-brain architecture that keeps a security vault or trusted processing unit with sensitive information separate from the application layer or trusted execution environment that powers high-performance aspects of the business.  

Physical separation reduces the risk that comes from potential cybersecurity incidents, without sacrificing performance for security. At the same time, these powerful solutions have the ability to dedicate CPU power strategically and can be upgraded over time to meet the needs of a fast-changing industry. The retail technology payment stack that you invest in today is the solid foundation that you can continue to scale up, expand on, and diversify as your needs change or new technologies become available.

Getting started with a Verifone POS solution

Retailers shouldn’t be held back by slow apps, rigid hardware or compliance concerns. Choosing a payment partner like Verifone allows you to choose a POS solution that’s high-performance, flexible, and designed with security protections that meet your needs today and grows with you tomorrow. Learn more about Verifone’s POS solutions or contact us for integration information today. 

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